Terms of Use
Agreement to our Legal Terms
We are Misbau LLC, doing business as MyNutriLens ("Company", "we", "us", or "our"), a company registered in the United Arab Emirates at Sharjah Media City, Sharjah, Sharjah P.O. Box 130130.
We operate the mobile application MyNutriLens (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
MyNutriLens is a personalised food safety mobile application that scans barcodes, ingredient labels, and meal images, then generates personalised verdicts ("Safe For You", "Use Caution", or "Not Recommended") based on the health profile you provide. The Service uses Anthropic's Claude AI to analyse product and meal data against your health profile, and the Open Food Facts database to look up product information.
MyNutriLens is intended for personal informational use only and is not a substitute for professional medical, allergy, dietary, or nutritional advice. The verdicts and analyses generated by the Service are produced by an artificial intelligence model and may contain errors, omissions, or inaccuracies. You should not rely on the Service as the sole basis for decisions that affect your health or safety. Always verify ingredient information against the original product packaging and consult a qualified medical professional before making decisions that affect your health — particularly if you have severe allergies, immune-mediated reactions, chronic conditions, or are pregnant or breastfeeding.
You can contact us by email at legal@misbau.com or by mail to Sharjah Media City, Sharjah, Sharjah P.O. Box 130130, United Arab Emirates.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Misbau LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. Changes to these Legal Terms will become effective thirty (30) days after the notice is given, except if the changes apply to security updates, bug fixes, regulatory requirements, or a court order, in which case the changes will be effective immediately. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms. If you disagree with such changes, you may terminate Services as per the section "TERM AND TERMINATION".
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services. Given that the Service processes health information, parents and guardians should be especially cautious about minors using or having access to the Service.
We recommend that you print or save a copy of these Legal Terms for your records.
Table of Contents
- Our Services
- Intellectual Property Rights
- User Representations
- User Registration
- Purchases and Payment
- Subscriptions
- Software
- Prohibited Activities
- User Generated Contributions
- Contribution Licence
- Mobile Application Licence
- Third-Party Websites and Content
- Services Management
- Privacy Policy
- Term and Termination
- Modifications and Interruptions
- Governing Law
- Dispute Resolution
- Corrections
- Disclaimer (including Health and Safety Disclaimer)
- Limitations of Liability
- Indemnification
- User Data
- Electronic Communications, Transactions, and Signatures
- California Users and Residents
- Miscellaneous
- Contact Us
1. our Services
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.
The Services are not tailored to comply with industry-specific regulations. We are not a "covered entity" under the United States Health Insurance Portability and Accountability Act (HIPAA), and we do not provide HIPAA-compliant data handling. We are not subject to the Federal Information Security Management Act (FISMA). If your use of the Service would be subject to such laws, or if you are a healthcare professional acting on behalf of a patient, you may not use the Services. You may not use the Services in any way that would violate the Gramm-Leach-Bliley Act (GLBA).
The Services do not provide medical, allergy, immunology, dietary, nutritional, or pharmaceutical advice. The Service is an informational consumer tool that uses artificial intelligence to provide general guidance about food products based on the information you provide. You must not use the Service to diagnose, treat, cure, mitigate, or prevent any disease or condition.
2. Intellectual Property Rights
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, application designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"), including "MyNutriLens" and "Misbau".
Our Content and Marks are protected by copyright, trademark, and other intellectual property laws and treaties internationally.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable licence to:
- Access the Services
- Download or print a copy of any portion of the Content to which you have properly gained access
solely for your personal, non-commercial use.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please address your request to legal@misbau.com.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Third-party data
Product information looked up by barcode is supplied by the Open Food Facts community database under the Open Database Licence (ODbL). We are not the source of this data and are not responsible for its accuracy or completeness. You must independently verify ingredient information against the actual product packaging before relying on it.
Your submissions
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
This assignment does not apply to: - Your health profile information - Photographs of food, ingredient labels, or meals you submit for scanning - Your scan history and consumption data - Any other personal data covered by our Privacy Policy
That personal data remains yours and is governed by our Privacy Policy.
By sending us Submissions through any part of the Services you confirm that: - You have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening, sexually explicit, false, inaccurate, deceitful, or misleading - To the extent permissible by applicable law, you waive any and all moral rights to any such Submission - Any such Submission is original to you or that you have the necessary rights and licences to submit such Submissions and the authority to grant us the above rights - Your Submissions do not constitute confidential information
You are solely responsible for your Submissions and you expressly agree to reimburse us for any losses we suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.
3. User Representations
By using the Services, you represent and warrant that:
- All registration and health profile information you submit will be true, accurate, current, and complete
- You will maintain the accuracy of such information and promptly update it as necessary — particularly when your health status, allergies, or dietary restrictions change
- You have the legal capacity and you agree to comply with these Legal Terms
- You are not a minor in the jurisdiction in which you reside and you are at least 18 years of age
- You will not access the Services through automated or non-human means
- You will not use the Services for any illegal or unauthorised purpose
- Your use of the Services will not violate any applicable law or regulation
- You understand and acknowledge that the Service is not a substitute for professional medical, allergy, dietary, or nutritional advice and that the verdicts it produces may be inaccurate
- You will not use the Service as the sole basis for any decision that could materially affect your health or safety, particularly if you have severe allergies or chronic medical conditions
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.
4. User Registration
You must register to use the Services. Account creation is primarily through Sign in with Apple, which provides us with a stable identifier for your account and (if you choose to share) your name and email address. See our Privacy Policy for full details on how authentication information is handled.
You agree to keep your account credentials secure and you will be responsible for all use of your account. We reserve the right to remove, reclaim, or change a username or display name you select if we determine, in our sole discretion, that such name is inappropriate, obscene, or otherwise objectionable.
5. Purchases and Payment
We accept payment exclusively through:
- Apple In-App Purchase — managed by Apple Inc., with subscription entitlements administered through our subscription management provider, RevenueCat
All purchases are processed by Apple under Apple's terms and conditions. We do not see or store your full payment instrument details.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You authorise Apple to charge your chosen payment method for any purchases you initiate within the Services. Sales tax or VAT will be added to the price of purchases as required by law. We may change prices at any time. All payments will be in the local currency configured in your Apple ID account; the displayed price in the App Store at the time of purchase is the price you pay.
We reserve the right to refuse any order placed through the Services and to correct any errors or mistakes in pricing, even if we have already requested or received payment, subject to applicable consumer protection laws.
Refunds
All refund requests are handled by Apple under Apple's standard App Store refund policy. We do not process refunds directly. You may request a refund by visiting https://reportaproblem.apple.com. We have no control over whether Apple grants or denies any particular refund request.
6. Subscriptions
Free tier and Pro subscription
MyNutriLens is offered on a freemium basis. Free tier users receive a limited number of free product analyses (currently five), after which continued use of analysis features requires a MyNutriLens Pro subscription. The exact number of free analyses, the subscription price, and any introductory or promotional offers will be displayed within the App and on the Apple App Store at the time of purchase. We reserve the right to change the free tier limits and the subscription pricing at any time, with notice in accordance with applicable law and Apple App Store policies.
Billing and Renewal
Your subscription will continue and automatically renew unless cancelled at least 24 hours before the end of the current period. You consent to Apple charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel. The length of your billing cycle will depend on the subscription plan you choose at the time of purchase.
Free Trial
If we offer a free trial period at the time of your subscription, the details will be displayed in the App Store before you confirm the purchase. If you do not cancel before the end of the trial period, you will be charged for the full subscription at the rate displayed at the time of subscription.
Cancellation
You can cancel your subscription at any time directly from your Apple ID subscription settings on your iOS device:
Settings → [your name] → Subscriptions → MyNutriLens Pro → Cancel Subscription
Your cancellation will take effect at the end of the current paid term. You will continue to have access to Pro features until that date. Cancellation does not entitle you to a refund of the current paid period unless required by applicable law.
Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law and Apple App Store policies. Material price increases will be notified to you in advance, and your continued subscription after the effective date constitutes your acceptance of the new pricing.
If you have any questions or are unsatisfied with our Services, please email us at legal@misbau.com.
7. Software
We may include software for use in connection with our Services. If such software is accompanied by an end user licence agreement ("EULA"), the terms of the EULA will govern your use of the software. If no EULA accompanies the software, then we grant to you a non-exclusive, revocable, personal, and non-transferable licence to use such software solely in connection with our Services and in accordance with these Legal Terms. Any software and any related documentation is provided "AS IS" without warranty of any kind. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.
8. Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information
- Circumvent, disable, or otherwise interfere with security-related features of the Services
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services
- Use any information obtained from the Services in order to harass, abuse, or harm another person
- Make improper use of our support services or submit false reports of abuse or misconduct
- Use the Services in a manner inconsistent with any applicable laws or regulations
- Engage in unauthorised framing of or linking to the Services
- Upload or transmit viruses, Trojan horses, or other malicious material that interferes with any party's uninterrupted use and enjoyment of the Services
- Engage in any automated use of the system, such as using scripts, robots, or data mining tools
- Delete the copyright or other proprietary rights notice from any Content
- Attempt to impersonate another user or person
- Upload or transmit any material that acts as a passive or active information collection or transmission mechanism, including web bugs, cookies, or similar devices
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services
- Harass, annoy, intimidate, or threaten any of our employees, contractors, or agents
- Attempt to bypass any measures of the Services designed to prevent or restrict access
- Copy or adapt the Services' software
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising the Services
- Use any automated system to access the Services
- Use the Services as part of any effort to compete with us or for any revenue-generating endeavour
- Use the Services to generate, request, or attempt to extract content that is harmful to others, including content that incites violence, exploits or harms minors, harasses, threatens, or defames any person
- Use the Service as a substitute for professional medical, allergy, dietary, nutritional, or pharmaceutical advice, or as the sole basis for any decision that requires professional consultation
- Rely on the Service to detect or assess severe or life-threatening allergens (such as peanuts, tree nuts, shellfish, gluten in coeliac disease, or any other allergen with potential anaphylactic reaction) without independently verifying the product's ingredient list against the actual packaging and consulting a qualified medical professional where appropriate
- Use the Service to provide medical, dietary, or nutritional advice to any third party, including children, dependants, clients, or patients
- Submit deliberately false health profile information to test the AI, manipulate the output, or for any purpose other than receiving personalised analyses for your own use
- Attempt to circumvent, disable, or otherwise interfere with safety guardrails, content moderation, or system instructions of the AI features, including through prompt injection, jailbreaking, or other manipulation techniques
- Submit content to the Service that you do not have the legal right to submit, including photographs that infringe third-party copyrights
9. User Generated Contributions
The Services allow you to submit information and content for your own personal use within the Service, including your health profile, photographs of food and ingredient labels, scan history, saved meals, plate scans, plate estimate feedback, grocery lists, and similar personal data (collectively, "Contributions"). Contributions are not publicly displayed to other users of the Service. They are stored solely for your own use and for the operation of the Service on your behalf.
When you create or submit any Contributions, you represent and warrant that:
- The creation, submission, processing, and storage of your Contributions do not and will not infringe the proprietary rights of any third party, including copyright, patent, trademark, trade secret, or moral rights
- You are the creator and owner of, or have the necessary licences, rights, consents, and permissions to use and authorise us to process your Contributions in the manner contemplated by the Services and these Legal Terms
- Your Contributions are not false, inaccurate, or misleading, and any health information you provide reflects your actual health profile to the best of your knowledge
- Your Contributions are not unsolicited advertising or promotional materials
- Your Contributions are not obscene, lewd, violent, harassing, libellous, or otherwise objectionable
- Your Contributions do not violate any applicable law, regulation, or rule, including laws relating to child protection
- Your Contributions do not violate the privacy or publicity rights of any third party
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in termination or suspension of your account.
10. Contribution Licence
By submitting Contributions, you grant us a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable licence to access, store, process, transmit, and use those Contributions solely for the purpose of providing the Services to you, including:
- Processing scan inputs and health profile data through our AI Service Provider (Anthropic) to generate verdicts and analyses for you
- Storing your data on our database infrastructure (Supabase)
- Processing your subscription entitlement through RevenueCat
- Operating, maintaining, securing, and improving the Services
This licence is granted strictly within the limits of the purposes set out in our Privacy Policy and applicable law, and it terminates when you delete the relevant Contributions or your account.
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with them. We are not liable for any statements or representations in your Contributions provided by you. You are solely responsible for your Contributions and you expressly agree to exonerate us from any responsibility regarding your Contributions, including any consequences arising from inaccurate or incomplete health profile information.
11. Mobile Application Licence
Use Licence
If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application licence contained in these Legal Terms.
You shall not:
- Except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App
- Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App
- Violate any applicable laws, rules, or regulations in connection with your access or use of the App
- Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or our licensors
- Use the App for any revenue-generating endeavour, commercial enterprise, or other purpose for which it is not designed
- Make the App available over a network or other environment permitting access by multiple devices or users at the same time
- Use the App for creating a product, service, or software that is competitive with or a substitute for the App
- Use the App to send automated queries to any website or to send any unsolicited commercial email
- Use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices
Apple Devices
The following terms apply when you use the App obtained from the Apple App Store (the "App Distributor"):
- The licence granted to you for our App is limited to a non-transferable licence to use the application on a device that utilises the Apple iOS operating system, in accordance with the usage rules set forth in Apple's App Store Terms of Service
- We are responsible for providing any maintenance and support services with respect to the App; Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App
- In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, who may, in accordance with its terms and policies, refund the purchase price (if any) paid for the App; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App
- You represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country, and (ii) you are not listed on any US government list of prohibited or restricted parties
- You must comply with applicable third-party terms of agreement when using the App
- You acknowledge and agree that Apple is a third-party beneficiary of the terms and conditions in this mobile application licence, and that Apple will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions of this mobile application licence against you as a third-party beneficiary thereof
12. Third-party Websites and Content
The Services may contain (or you may be sent via the App) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). This includes, in particular:
- Product information sourced from the Open Food Facts community database
- AI-generated analyses produced by Anthropic's Claude AI
- Subscription information managed by RevenueCat
- Authentication and identity services provided by Apple Inc.
Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or Third-Party Content does not imply approval or endorsement thereof by us.
Open Food Facts data is community-sourced and may be inaccurate, incomplete, or out of date. Product manufacturers may also change ingredients without updating the database. You must always verify ingredient information against the original product packaging before relying on it for any health-related decision.
AI-generated analyses are not authoritative. They are produced by a generative AI model and may contain errors, omissions, or inaccuracies. They reflect a probabilistic interpretation of the data and are not a substitute for human professional advice.
If you decide to leave the Services and access Third-Party Websites or use or install any Third-Party Content, you do so at your own risk, and these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any third party you engage with.
13. Services Management
We reserve the right, but not the obligation, to:
- Monitor the Services for violations of these Legal Terms
- Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting such user to law enforcement authorities
- In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions
- In our sole discretion and without limitation, notice, or liability, remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems
- Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services
14. Privacy Policy
We care about data privacy and security. Please review our Privacy Policy at https://misbau.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
Our Services use third-party infrastructure, including Supabase (database and authentication), Anthropic (AI analysis), and Apple Inc. (authentication, in-app purchases, app distribution), which may operate facilities in the United States, the European Economic Area, and other jurisdictions. If you access the Services from any region with laws governing personal data collection, use, or disclosure that differ from those of the jurisdictions in which we and our processors operate, then through your continued use of the Services, you consent to the processing of your data in those jurisdictions in accordance with our Privacy Policy and applicable law.
15. Term and Termination
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES OR DEVICES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU SUBMITTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
You may terminate these Legal Terms at any time by deleting your account from within the App (Profile → Delete Account). Upon deletion, we will permanently remove your personal data from our systems and revoke our access to your Apple Sign in credentials, as further described in our Privacy Policy.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. We reserve the right to take appropriate legal action, including civil, criminal, and injunctive redress.
16. Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.
17. Governing Law
These Legal Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Legal Terms shall be resolved exclusively through arbitration as set forth in the dispute resolution provisions below.
18. Dispute Resolution
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, that is not resolved through informal negotiation shall be referred to and finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) under its Arbitration Rules. The number of arbitrators shall be one (1). The seat of arbitration shall be Dubai, United Arab Emirates. The language of the proceedings shall be English. The governing law shall be the substantive law of the United Arab Emirates.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief.
19. Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, ingredient analyses, and AI-generated content. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
20. Disclaimer
General Disclaimer
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:
- Errors, mistakes, or inaccuracies of content and materials, including AI-generated analyses and product information sourced from third-party databases
- Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Services
- Any unauthorised access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from the Services
- Any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Services by any third party
- Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Services
Health and Safety Disclaimer (Critical)
THE SERVICES ARE NOT MEDICAL DEVICES AND DO NOT PROVIDE MEDICAL, ALLERGY, DIETARY, NUTRITIONAL, OR PHARMACEUTICAL ADVICE. The verdicts, analyses, and recommendations generated by the Service are produced by an artificial intelligence model based on the information you provide and the data available from third-party sources. They are intended for general informational use only.
YOU MUST NOT RELY ON THE SERVICES AS THE SOLE BASIS FOR ANY DECISION THAT COULD AFFECT YOUR HEALTH OR SAFETY. In particular:
- If you have a severe or life-threatening allergy or intolerance (including but not limited to peanut, tree nut, shellfish, fish, egg, dairy, soya, wheat, gluten, or sesame allergies; coeliac disease; or any allergen with potential for anaphylactic reaction), you must always read the original product packaging in full and consult a qualified medical professional. The Service's verdict alone is not sufficient to keep you safe.
- Ingredient information may be incorrect, incomplete, or out of date. Product manufacturers change recipes; community databases lag; OCR and image analysis can fail to read text correctly; barcodes may not match the physical product on the shelf.
- The AI model can make mistakes. It may misclassify ingredients, fail to identify allergens, or apply your health profile incorrectly.
- The Service does not account for cross-contamination during manufacturing or food preparation, which is a critical risk factor for those with severe allergies.
You acknowledge that you have been warned of these risks and that you assume full responsibility for your use of the Service. If you are unsure about any product, do not consume it, and consult a qualified medical professional or the product manufacturer directly.
We do not warrant, endorse, guarantee, or assume responsibility for any product or service evaluated by the Service. As with any health-related decision, you should use your best judgement, exercise caution, and seek professional advice where appropriate.
21. Limitations of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, PERSONAL INJURY, MEDICAL EXPENSES, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF: - ONE HUNDRED US DOLLARS (USD $100.00); OR - THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING
CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES (INCLUDING DAMAGES FOR PERSONAL INJURY ARISING FROM NEGLIGENCE). IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. NOTHING IN THESE LEGAL TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
22. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, contractors, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:
- Use of the Services
- Breach of these Legal Terms
- Any breach of your representations and warranties set forth in these Legal Terms
- Your violation of the rights of a third party, including but not limited to intellectual property rights
- Any overt harmful act toward any other user of the Services with whom you connected via the Services
- Any reliance on Service output for decisions that affected the health or safety of any third party (including children, dependants, or others to whom you provided advice based on the Service)
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
23. User Data
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption.
For details about how we process and protect your data, please review our Privacy Policy.
24. Electronic Communications, Transactions, and Signatures
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and within the Services, satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
25. California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
26. Miscellaneous
These Legal Terms and any policies or operating rules posted by us on the Services or in respect of the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
27. Contact US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Misbau LLC
Sharjah Media City
Sharjah, Sharjah P.O. Box 130130
United Arab Emirates
legal@misbau.com
See also: Privacy Policy.